Cancellation, Returns, Refunds & Replacements
All Orders Placed On Bestrefills.in are Covered Under 30 Days Free Replacement Warranty by Bestrefilling Services.
Criteria that covers returns & replacement:
- Courier damage by third party courier service
- Wrong item delivered
- Wrong color delivered
- Incorrect or partial order delivered
- Missing parts or accessories
- Varies from the description
- Cartridges not accepted by the printers
NOTE : In case of the product to be replaced is out of stock, we will refund your amount.
Does Bestrefills.in offer a guarantee or warranty policy?
Most products at Bestrefills.in are covered under a complimentary 1 Month free replacement or refund Warranty policy.
What if I don’t like my ordered product? What if it doesn’t fit?
Most products at Bestrefills.in are covered under a complimentary 1 Month free replacement or refund Warranty policy. As long as the products are still in saleable condition and/or in original packaging, and it is within 7 days of delivery, you can return your order and get a full refund. In cases where Customer that are requested to ship the product back to Bestrefilling Services are not subject to be refunded against the freight charges. Customers may have to bare the freight cost in such instances.
Does Bestrefilling Services guarantee authenticity of its products?
We only sell 100% authentic products at Bestrefilling Services. We have our own brand ‘Bestrefills’. Most of the products sold are under our own brand name.
Overview
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted:
- Book with obvious signs of use
- Cartridges where the seal has been opened.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a 10 days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
Shipping returns
To return your product, you should mail your product to: {physical address}.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Need help?
Contact us at {email} for questions related to refunds and returns.
