Most frequent questions and answers
Buyers can pay using PayU Payment Gateway. PayU provides wide range of online payment options such as Credit Cards, Debit Cards, Net Banking, Cash Cards, Mobile Payments & Wallets such as Paytm, etc.
Bestrefills.com is a 100% safe and secure website to pay online. We use firewalls on our servers to secure your payments. When we collect payment card details electronically, we use encryption by using Secure Socket Layer (SSL) coding. We maintain physical, electronic and procedural safeguards in connection with the collection and disclosure of your information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you. You are not responsible for protection against unauthorized access to your password and to your computers or other electronics. You are strongly recommended not to send full credit or debit card details in unencrypted electronic communications with us or anyone else.
There are NO hidden charges when you make a purchase with Bestrefills. The prices listed at checkout are final prices and all inclusive. The price you see on the checkout page is exactly what you pay. Others charges such as states taxes and Octroi may be applied based on the buyers location.
When a buyers uses a prepaid method of payment such as Credit, Debit card & Net Banking, you will not have to pay COD or Cash on Delivery. Another benefit is that prepaid orders do not require phone verification so there is a good chance that your order would be processed faster. Also, you get a fast refund back to your account when you return something.
At Bestrefills, the most important thing for us is that you feel comfortable buying the items you really want. If you want to cancel an order, the rule is that the sooner you inform us the better!
Cancellations depends upon whether your order has been shipped or not. Usually, this happens within 24 to 48 business working hours so try to cancel your order at an early stage. To cancel your order, write to us at sales@Bestrefills.com or give us a call at our customer service contact number +91 9880718836 and we will take care of everything!
If your order has been shipped, we would not be able to cancel it. At that point, your next best option is to make use of our hassle free return policy and send the item back. In this case, buyer may have to pay for the shipping charges.
All products at Bestrefills are covered under a free replacement or refund Warranty policy.
All products at Bestrefills are covered under a free replacement or refund Warranty policy. As long as the products are still in saleable condition and in original packaging, and it is within 7 days of delivery, you can return your order and get a full refund.
Although we try to have a stock level that will keep up with the expected demand, certain products that are highly popular can sometimes run out of stock. You can still place the order on a “backorder basis”.
Once the product is available we will ship the same to you. Usually takes 24 to 72 hours.
We are the manufacturers of printer cartridges and all our products are sold under our own brand name.
Just enter the model number of the product you wish to buy. Relevant searched will show within fraction of seconds.
We currently offer only toner cartridges.